ANQA implements quality assurance processes through institutional and programme accreditation in preliminary, vocational and higher educational institutions. Our goal is to support tertiary level institutions to create a quality culture in accordance with the legislation of RA.

ANQA fosters the continuous quality enhancement in the tertiary education system, promoting autonomy and accountability of TLIs.

While performing its activities, ANQA represents public interest, strives to increase the competitiveness of TLIs and their graduates and is guided by the following principles:

• Trust: through its activities ANQA strives to guarantee public trust to tertiary education.
• Innovation: through its activities, ANQA promotes innovation in the higher and vocational education system.   
• Equity: ANQA strives to ensure equal opportunities for every social stratum through its approach to all the stakeholders of tertiary education.
• Accountability: ANQA ensures accountability for all its stakeholders. 
• Collaboration: ANQA cooperates with all stakeholders to achieve its strategic goals.

Since its establishment, ANQA has been working hard on adopting a model of its internal quality assurance that would drive its effective management. Many strategies have been adopted, put into practice to promote its effective and efficient functioning. Thus, a bottom-up approach to ANQA internal quality assurance has been opted for to enable the establishment of a system that works and yields positive outcomes.

ANQA has developed a system for quality assurance that:

• Provides appropriate policy and procedures regarding ANQA internal quality assurance process, and to have these processes be visible and accountable to the Armenian society and those on the international level.
• Allows frequent evaluation of the results and structured plan for improvement (by following the PDCA cycle)
• Makes the results of the evaluation of ANQA’s internal and external activities visible and transparent, and have a process of evaluation to determine whether these results meet the organization’s goals and contribute to the overall quality of the organization.
• Develops improvement measures and proposals based on the results of the evaluation.
• Ensures involvement of all stakeholders by means of an open dialogue with these stakeholders,
• Prepares ANQA processes and results for the external evaluation.

 ANQA has adopted an input-, process- and output-based approach to its management and quality assurance, thus, all the activities run by ANQA are broken down to 9 quality assurance processes. To manage the processes an organization tool in the form of a protocol elaborating on the targets, indicators, activity plans and quality assurance tools has been developed.

 Thus, the achievements of ANQA are analysed from the perspectives of those processes, which evolve around:

1. Leadership, Policy, Strategy and HR
2. Secretariat and Accreditation Committee
3. Institutional and Programme Accreditations
4. Monitoring of TLIs
5. Internal Quality Assurance
6. International Affairs
7. Communication and PR
8. Legal Affairs
9. Resources and Information Technologies

For more information see ANQA Internal Quality Assurance Policy and Procedures.

See also ANQA self assessment report (2016 & 2021 ) and  ANQA external review report (2017 & 2022)

• 2021
• 2016
• 2015
• 2014
• 2013

Protocol on Leadership, Policy and Strategy (2015);
Protocol on Accreditation Committee (2015);
Protocol on Institutional & Programme Accreditation (2015);
Protocol on Internal Quality Assurance (2015);
Protocol on Human Resource Management (2015);
Protocol on International Relations (2015);
Protocol on Communication and PR (2015);
Protocol on Legal Affairs (2015);
Protocol on ANQA Secretariat activities (2015);
Protocol on Information Technologies (2015);
Protocol on Resources (2015);